Cookie Policy

This Cookie Policy explains how ProspectLab Ltd. ("we," "our," or "us") uses cookies and similar tracking technologies on our website prospectlab.ai (the "Site"). This policy should be read alongside our Privacy Policy.

By continuing to use our Site, you consent to our use of cookies in accordance with this policy.

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" (deleted when you close your browser). They can also be "first-party" (set by our website) or "third-party" (set by other websites).

Strictly necessary cookies

These cookies are essential for our website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies.

Performance and analytics cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website performance and user experience.

Functional cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we use on our pages.

Marketing and advertising cookies (future use)

Currently, we do not use marketing or advertising cookies. However, we may implement these in the future to:

• Show you relevant advertisements on other websites
• Measure the effectiveness of our advertising campaigns
• Provide personalised content based on your interests

If we implement marketing cookies in the future, we will update this policy and seek your consent where required.

Some cookies on our site are set by third-party services. These include:

Google services

• Google Analytics: Helps us understand website usage patterns
• Google Tag Manager: Manages tracking codes and marketing tags
• Google Fonts: Provides web fonts for better typography

Customer support tools

• Intercom/Zendesk: Powers our customer support chat functionality
• Calendly: Enables meeting scheduling functionality

Content and media

• YouTube: Embedded videos may set cookies
• LinkedIn: Social media integration and tracking

Browser settings

Most web browsers allow you to control cookies through their settings. You can:

• View what cookies are stored on your device
• Delete cookies individually or all at once
• Block cookies from specific sites
• Block all cookies
• Get notified when cookies are set

Browser-specific instructions

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Site permissions > Cookies and site data

Opt-out tools

You can opt out of specific tracking services:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Advertising cookies: Your Online Choices

While you can browse our website with cookies disabled, some functionality may be limited:

• Forms may not remember your entries
• Personalised content may not be available
• Some interactive features may not work properly
• We cannot remember your cookie preferences
• Analytics data will not be collected for your visits

Strictly necessary cookies cannot be disabled as they are essential for the website to function.

When you first visit our website, we will ask for your consent to use non-essential cookies. You can:

• Accept all cookies
• Accept only necessary cookies
• Customise your cookie preferences
• Change your preferences at any time

Your consent choices are stored in a cookie so we can remember your preferences for future visits.

Information collected through cookies is processed in accordance with our Privacy Policy and UK data protection laws. This includes:

• Transparency about what data we collect
• Legitimate purposes for cookie usage
• Appropriate security measures
• Your rights regarding your data
• Data retention periods

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Providing notice through our website or email where appropriate

Your continued use of our website after changes constitutes acceptance of the updated Cookie Policy.

Under UK data protection law, our legal basis for using cookies includes:

• Consent: For analytics, marketing, and non-essential functional cookies
• Legitimate Interest: For some functional cookies that enhance user experience
• Contractual Necessity: For cookies essential to providing our services